One of my friends asked me about a story she read involving a Kobe fan who bought tickets on StubHub to the Lakers' last home game of the season before Kobe announced his retirement. (Thank you, Angelic!) After the fan bought the tickets, the seller claimed to have typed the price incorrectly after Kobe announced his retirement and the price for comparable tickets skyrocketed. The seller canceled, relisted, and resold those same tickets. In the end, StubHub tried to find comparable tickets but came up short for the Kobe fan, and the Kobe fan was furious at how a giant like StubHub could play a role in such an injustice so nonchalantly.
The fan and the writer who posted the fan's story believe this is not right, though they use other words to get their point across. My friend asked me, "Is this legal?" My answer is a little long because the online secondary ticket market is full of complications, but the short answer is "Yes, this is legal from the online secondary ticket platform's stance."
With the convenience of this market comes risks for both buyers and sellers. Here are a few points y'all should be aware of to better understand how this market operates, what kind of role it plays in the sports industry, and why it is legal - however unfair it seems on the surface - for StubHub to handle the Kobe fan's situation the way it did.Read More